Direct selling companies like QNET India are social businesses. If you want to succeed in the industry, you have to know how to present yourself to others and gain their trust. But the sad truth is that not everyone has equal social skills. One of the major avenues that many direct sellers suffer from is the lack of social skills. This has been made much worse by the fact that we have been isolated from a lot of our family and friends for a long time due to the COVID pandemic. And a lack of social skills can spell disaster for your direct selling business. So here are some things that you can do to improve your social skills for better sales.
Improve emotional intelligence
We all talk a lot about Intelligence Quotient or IQ. But when it comes to sales, Emotional intelligence is way more important. Put yourself in their shoes. Imagine what others are going through and try to understand what they are feeling. This will give you a better idea of their perspective, which will help you respond in an appropriate manner.
Look inwards
Your emotions also play a huge role in how you interact with others. Pay attention to your emotions, thoughts, feelings, behaviours and triggers. This will make it easier for you to control them when you interact with others.
Practice Effective Communication
Practices like active listening and showing open body language can showcase attentiveness. This will allow you to have more positive interactions with others.
Fake it till you make it
Sometimes, you just have to fake certain things before you get the hang of it. Look at others in your network or your peers who are good with social interactions. Try to mimic how they approach prospective clients and customers. It will become second nature for you with time. Interacting with others is the best way to improve your social skills.
Ask more than you speak
A good seller listens to their clients more than they speak. As a responsible seller, your job is to listen to the problems that your customers have and find solutions for them. When you listen to their issues more than talk about your business or products, it creates a sense of trust and conviction in your customer.
Give Compliments
Everyone likes a good compliment. When you are meeting a customer or a prospective client, a simple compliment on their appearance or actions can go a long way in making the interaction better.
Be Polite
Always remember to be polite and well-mannered with your customers. Good manners can take you a long way in all kinds of social interactions. Words like “please” and “thank you” might seem small and trivial but can open up many avenues and possibilities.
Use open body language and non-verbal communication
Did you know that more communication is done through your actions and posture than through words? That is why good body language is absolutely essential for you to succeed as a direct seller. Pay attention to the tone of your voice. Have good eye contact. Use open body language to show your prospective clients that you are present and paying attention to them.
Read the news
Reading the news and having a general idea of what is going around in the world can help you strike up a conversation with anyone. It can also help you to keep conversations going if you feel that your client is losing interest.
Do not let your thoughts get the best of you
It is ok to feel anxious and worried. But it becomes a problem when it stops you from performing. You are not your thoughts. Take a deep breath and try to clear your mind. It will help you to relax and take control of any social situation.
Begin small
Striking a conversation to sell your products or business ideas to a random stranger. However, you can always take baby steps like making small talk in a coffee shop or practising your conversation skills with your family members. These baby steps can help you feel better in control during larger social events.
Importance of Social Skills as QNET Direct Seller
In any industry that is related to selling products, social skills are very important if you want to succeed. However, it is doubly important if you are a direct seller. Without improving your social skills, you cannot expect to achieve success and financial independence in the industry. This is because, as a QNET direct seller, you make money in two different ways- by selling products to retail customers and through step commissions.
If you want to sell products to retail customers, you have to interact with them and convince them to buy products from you. And in the case of step commission, you need to build a sales team that trusts you and is willing to invest their time in your business. Both of these require you to talk to people and interact with them. But thankfully, anyone can improve their social skills, as long as you are willing to invest in yourself.
So, do you have the social skills to be a successful QNET entrepreneur? Then head to the QNET India eStore and start your journey today!